International Orders

>  What currency are your prices listed in?

All of the prices on our website are listed in USD.

>  Do you ship internationally?

We ship worldwide & offer free international shipping on orders of $100+*.

*Applicable to regular priced merchandise & not valid on repairs, custom orders, etc.

>  How long does it take to ship to my country?

Due to the unique nature of each country's postal services, we cannot guarantee delivery times outside of the US.

>  Do I have to pay import taxes, customs duties & fees?

Buyers are responsible for any customs and import taxes that may apply. We aren't responsible for delays due to customs.

>  Will my order make it through customs?

We have no control over customs procedures. In our experience, sometimes orders make it through without issue & some don’t. If your country has strict laws regarding smokeware, like New Zealand, you assume all risk if your package is withheld.

>  My tracking number doesn't work!

Use your USPS tracking number to track your package within the US & then via your local postal service once the package has entered your country.