Purr VIP Memberhsip

Being a VIP member includes benefits so you get the most out of your glassware. Enjoy exclusive savings, faster service, and extra protection for your glass. 

10% discount all year
180 Day Warranty on all orders
$49 credit towards a repair, custom, or cleaning*
No service consultation fees
Free Priority shipping
Shipping insurance on all orders

5 stars

"I broke my bong and saw that the VIP membership benefits practically covered my glass repair. Joining was a no-brainer before buying my bong repair."

- Luanna R

5 stars

"...I found the VIP service which costs less than getting a warranty on only one bong and now ALL my orders are covered - it pays for itself and more!"

- Albina Z

* One $49 service credit per billing cycle. Service credits do not carry over to next billing cycle and must be spent during the same year. Only valid for one redemption, regardless of service.

By applying for a yearly VIP plan, you agree to an initial and auto-recurring yearly subscription fee after your trial has ended, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your subscription at any time, prior to the next billing cycle. Subscriptions benefits are valid for the duration of the year-to-date of purchase, or for the duration of your active membership; whichever comes first. If you wish to cancel, let us know within 3 days of being billed, as long as benefits not used, we can issue a refund.

Warranties under the VIP program are valid for all Purr-brand merchandise, excluding repair/customs service items and glassblowing equipment. Warranty on merchandise starts and is valid from date of fulfillment, either for the full duration of 180 days, or for the duration of your active membership; whichever comes first. Upon redemption, images must be provided for assessment. Please retain all glassware until your request has been resolved.

Discounts and promotions are eligible on regularly priced merchandise, excluding bundle deals and services. Only one promotion is valid per item.