Base broken? Don't throw it away. If this critical part of your bong or dab rig is cracked, missing a piece, or completely shattered, we can help. The best part is that many of our beaker and flared base repairs have improved the quality of the original piece!
After purchase, check your inbox for a follow up email immediately for details to finalize your repair order. If you don't see an email from us within around 10 minutes of purchase, check your junk folder and ensure to add our email to your inbox to ensure you safely receive all our communications on time.
* Because we have to place your piece onto our lathes in order to replace your base, we need to ensure your mouthpiece is able to fit our lathe chucks. In the event your mouthpiece is bent too severely to fit, we'll have to remove your original mouthpiece and replace it with a straight replica, then re-bend it once the base repair has been completed.
Coupon codes not applicable. Service fees are non-refundable in the event you no longer want to proceed with the repair. We will only honor a refund in the event your piece is completely non-repairable. All taxes and expedited shipping rates are calculated at checkout.
Variations outside of the agreed design at time of order can be subject to additional charges and extended projected turnaround times. Completed repairs are final sale and non-refundable.
Typical completion timelines from date of receiving your glass in our studio is 1-2 weeks.
Disclaimer: Due to the unknown original quality and construction of non-Purr glass items, repairs can risk further damage, and may become unsalvageable during the process. You can view our full service Terms and Conditions below.
- Coupon codes not applicable.
- Repairs are final sale and non-refundable.
- Service fees are non-refundable if you decline to proceed with the repair.
- Service fees eligible for refund if we determine it is non-repairable.
- Handling fees required if your shipment is received in a non-repairable state, beyond the repair agreed upon at time of purchase.
- Taxes and expedited shipping rates calculated at checkout.