Repairs

Breaking your bong can be a heart shattering moment because we know how much your glass means to you. Luckily, we repair both Purr and non-Purr pieces, as well as non-smokeware glass. Check out the video to see what's needed for a quote, what is & isn't repairable, and then simply follow the steps below.

 

 

Glass repairs require expert-level skill, proper planning and working time for to ensure the fix is safe, secure and yields the best results. Repair prices will vary depending on the product type, design and damage.

 

PRICING

Basic Accessory Repair (e.g. replace bowl joint) starting at $75+
Basic Pipe Repair (e.g. replace bong joint) starting at $150+

 

Because of the complex nature of repairs, we require an appraisal for non-Purr pieces before repairs can be handled in order to best identify repairability and solutions. We want to work with you in order to achieve the result you want.

TO GET STARTED

1. Create an account, if you haven't already.

2. Click here to place an order for an appraisal*

3. Once your appraisal order has been placed, fill out & submit the form below.

4. We'll reply within 24-48 business hours.

* If your piece is a Purr and needs repair, don't worry about purchasing an appraisal. Just leave your original order number for your piece. Otherwise, appraisal fees will be compensated on the final cost of your repair, if approved. If you decide not to continue with your repair, or your piece is unrepairable, fees are non-refundable.



Here are just a few of our past repairs, from names such as Illadelph, Toro, Roor, Ill Glass, Envy, Mothership, Sovereignty & more!


Add us to your contacts to ensure our emails get to your inbox. If you haven't heard back from us within 24-48 business hours: 1) check your junk folder and 2) contact us to follow up.


Repair approved and ready to ship your glass? Learn how best to pack up your glass for a safe trip to our studio!


HOW TO SHIP YOUR GLASS