The ground joint is the most used part of your bong, which is why its one of the most common breaks we repair in our glassblowing studio. Let us expertly restore your bong or rig ASAP.
Note: If your piece features a removable downstem, please include it in your shipment so we can position your joint correctly. If the downstem is unavailable, please purchase one alongside your bong repair for correct fitment.
After purchase, check your inbox for a follow up email immediately for details to finalize your repair order. If you don't see an email from us within around 10 minutes of purchase, check your junk folder and ensure to add our email to your inbox to ensure you safely receive all our communications on time.
* Heavy-wall joint upgrades will be approved during assessment, as not all repairs can accommodate for this size joint. Available in both 14mm and 18mm. Highly recommended for beaker-style pieces that need more reinforcement.
Coupon codes not applicable. Service fees are non-refundable in the event you no longer want to proceed with the repair. We will only honor a refund in the event your piece is completely non-repairable. All taxes and expedited shipping rates are calculated at checkout.
Variations outside of the agreed design at time of order can be subject to additional charges and extended turnaround times.
Typical completion timelines from date of receiving your glass in our studio is 2-3 weeks.
Disclaimer: Due to the unknown original quality and construction of non-Purr glass items, repairs can risk further damage, and may become unsalvageable during the process. You can view our full service Terms and Conditions below.
- Coupon codes not applicable.
- Repairs are final sale and non-refundable.
- Service fees are non-refundable if you decline to proceed with the repair.
- Service fees eligible for refund if we determine it is non-repairable.
- Handling fees required if your shipment is received in a non-repairable state, beyond the repair agreed upon at time of purchase.
- Taxes and expedited shipping rates calculated at checkout.
By purchasing any repair services involving reworks or modifications of glassware ("repairs"), customer acknowledges the risks involved in this process. Due to the unknown original quality & construction of non-Purr glass items, repairs can risk further damage, and may become unsalvageable during the process.
Repairs will be completed within 2-3 weeks after the date the repair is received by Purr and all outstanding fees are paid, depending on current production queues. If repairs are received with additional damage from shipping and requires further repair beyond the initial quote, we'll contact you with the extra repair fees due in order to proceed with the overall repair. In the event you no longer want the repair, you’ll be responsible for the shipping fees to return the item back to you as is. Repairs may be subject to delay under unforeseen circumstances.
Repairs must be received within 2 weeks of the order date or the order will be cancelled & can be resubmitted at another time. Variations outside of the agreed design at time of order can be subject to additional charges and extended turnaround times. Completed repairs are final sale and non-refundable.
Shipping calculated at checkout.